Once your item(s) is shipped you will receive a confirmation email with a link to track your order.
All our gowns are made to order. Due to our ethical code of sustainability we work stock zero, trying to minimize our impact on the planet. So the gowns cannot be cancelled, modified or returned for a refund.
All our gowns are made in Bilbao, north of Spain in our own atelier with the designer team supervision.
Our Headquarters are in Bilbao, Basque Country, Spain.
Sophie et Voilà gowns are made with carefully selected materials. Each item is shipped with an insert that details suggested care information. For more information or assistance, please Contact Us.